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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tassi Lee

Tassi Lee

June 16, 2026

5  out of  5
rating by Tassi Lee
"Very helpful and kind great experience"
We responded:
"Tassie, thank you for the 5 Star review. Our team gets so excited when they are recognized for our hard work and dedication to the customer. Do not every hesitate to reach out to us for help or questions. Have a fabulous day!"
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Tonya Reeves

June 12, 2026

5  out of  5
rating by Tonya Reeves
"Kristina was extremely helpful and nice. Wonderful customer service."
We responded:
"Thank you very much, Tonya, for taking the time to share your feedback! We are truly glad to hear that Kristina provided you with such helpful and friendly service during your experience. Your support means a great deal to us, and we appreciate your kind words."
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Michelle Higgins

June 12, 2026

5  out of  5
rating by Michelle Higgins
"Ms. Janet assisted us getting car insurance. They're prices were reasonable and with awesome customer service experience. Thank you for all your help."
We responded:
"Thank you, Michelle, for sharing your experience with us. We're glad to hear that Ms. Janet was able to assist you with your car insurance needs and that you found our prices reasonable. We appreciate your feedback and look forward to serving you again in the future."
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jamal brown

June 9, 2026

5  out of  5
rating by jamal brown
"I recently had the pleasure of working with Peggy Sullivan and Janet, and I couldn't be happier with the experience. Both ladies were extremely professional, knowledgeable, and friendly throughout the entire process. They took the time to explain all of our options and helped us find excellent coverage for two vehicles, life insurance, and renters insurance at very affordable rates. What stood out most was how genuinely helpful and patient they were, making what can sometimes be a stressful process feel simple and easy. If you're looking for insurance professionals who truly care about their clients and work hard to find the best value, I highly recommend Peggy Sullivan and Janet. Their outstanding customer service and dedication made all the difference. Thank you both for making the experience so smooth and enjoyable!"
We responded:
"Wow! What an amazing review. Our team will be so excited that you recognized our efforts to provide you with remarkable service. You were 100% correct when you mentioned how much we care about our clients. That is our goal! We want to make sure that your cars, personal property and your life are covered. Thank you so very much and have a fabulous day."
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Tiffany Blackman

June 9, 2026

5  out of  5
rating by Tiffany Blackman
"I call State farm and Ms Alissa answered, told her what the problem was, and she said let her make a phone call and she would call me back. She called me back and something was going on with my phone and I decided to call her back and she answered again and we took care of the situation and I am Grateful 🙏🏿🙌🏿❣️"
We responded:
"Tiffany, thank you for the 5 Star Review. Our team is dedicated to providing you with remarkable customer service. We strive each and every day to make our customers happy. Alyssa is amazing and I appreciate how she delivers on our promise. Thank you for giving us exactly the 5 Stars we need to continue to grow..."
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Cherilene Freeman

June 3, 2026

5  out of  5
rating by Cherilene Freeman
"Went in for Renters and Kendra gave me a great deal by adding my auto! So happy I chose this State Farm location!"
We responded:
"Thanks so much for the amazing review, Cherilene! We really appreciate your support here in Monroe . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jenny

June 1, 2026

5  out of  5
rating by Jenny
"Kendra was EXCELLENT!! Would definitely recommend her to anyone!"
We responded:
"Jenny, thank you for the 5 Star review. Kendra has an exceptional personality and our customers love her. Our entire team works hard to go over coverages and make sure our policy fits with what you need. We are here for you so if you need us we are just a phone call away. Have a great day!"
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Brandon Bruce

June 1, 2026

5  out of  5
rating by Brandon Bruce
"Alyssa was so helpful and professional and was able to answer any questions I had about the process. I would highly recommend calling Alyssa regarding any insurance quotes you may need in the future."
We responded:
"Thank you for the great review. You do get special treatment because you are so dear to our heart. We love our customers and will be here to help when you need us. Have a great day."
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Apil KC

May 28, 2026

5  out of  5
rating by Apil KC
"Great experience."
We responded:
"Thank you for sharing your experience with us. We're glad to hear you had a great experience at our insurance agency. If you ever need assistance, feel free to reach out."
Profile photo of Crystal Dorsey

Crystal Dorsey

May 28, 2026

5  out of  5
rating by Crystal Dorsey
"Kendra and Melissa were very helpful."
We responded:
"Thank you, Crystal, for your feedback! We're glad to hear that Kendra and Melissa were able to assist you effectively. Your support means a lot to us."
Profile photo of Brandon Williams

Brandon Williams

May 26, 2026

5  out of  5
rating by Brandon Williams
"Ms Janet was very knowledgeable about explaining to me about the policy I had chose and I am really glad that I chose State farm for my renters insurance and my car insurance thank you for helping me save a good bit of money God bless"
We responded:
"Brandon, thank you for the 5 Star Review. Janet is an amazing team member that goes over and above to make sure she gets the policy that is right for the customer. Our team works together to help when needed. Please give us a call when you need anything. Thank you again!"
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Traveon Brown

May 22, 2026

5  out of  5
rating by Traveon Brown
"Very professional very helpful high in spirit love the energy… Kendra blunt❤️❤️"
We responded:
"Thank you, Traveon, for your kind words! We're glad to hear that Kendra's energy and professionalism made a positive impact on your experience. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Amir Dayoungin

Amir Dayoungin

May 21, 2026

5  out of  5
rating by Amir Dayoungin
"Janet was very helpful and went over everything in detail. Thank you for saving me some money."
We responded:
"Thank you, Amir, for your feedback! We're glad Janet could assist you and help save you some money. If you have any more questions or need further assistance, feel free to reach out."
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Mandy Herrington

May 20, 2026

5  out of  5
rating by Mandy Herrington
"Love Peggy Sullivan and crew! Thank you for great customer service!"
We responded:
"Wow...I love the five-star review. Our team gets so excited when our customers recognize their efforts to be remarkable. Thank you so much for the wonderful recognition!"
Profile photo of Jordan Carter

Jordan Carter

May 20, 2026

5  out of  5
rating by Jordan Carter
"Excellent experience with Kendra! She was knowledgeable, patient, and made sure I understood my policy options and felt confident in my coverage. I appreciated her attention to detail and outstanding customer service."
We responded:
"What a great way for Kendra to end her day....5 Stars! Thank you so much for recognizing her hard work and dedication to our customers. We look forward to a lifetime of insurance conversations. Have a wonderful day!"
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Todd DeVille

May 12, 2026

5  out of  5
rating by Todd DeVille
"Thank you very much for your help. Melissa Conville"
We responded:
"Thank you, Melissa, for your kind words and the 5-star rating. We're glad to have been of help to you. If you need anything else, feel free to reach out."
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Martha Qualls

May 11, 2026

5  out of  5
rating by Martha Qualls
"Phyllis are my go to person when I have any questions, problem or concerns. I appreciate her time and attention to every detail that I need addressed. . Thank you so much!"
We responded:
"Martha, thank you for sharing your kind feedback! We’re pleased to know Phyllis was able to help address your questions and concerns. We truly appreciate your support and are grateful you took the time to let us know."
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Michal

May 8, 2026

5  out of  5
rating by Michal
"Kendra was very professional and helpful"
We responded:
"Thank you, Michal, for your feedback! We're glad to hear that Kendra was professional and helpful during your experience with us. Your support means a lot."
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Joseph Rodriguez Sr

May 7, 2026

5  out of  5
rating by Joseph Rodriguez Sr
"The hospitality is always genuine. 5 thumbs up!!"
We responded:
"Thank you, Joseph, for your kind words about our genuine hospitality. We're glad to know you had a positive experience with us. Your support means a lot!"
Profile photo of Amber Ledford

Amber Ledford

April 29, 2026

5  out of  5
rating by Amber Ledford
"I needed business insurance quickly and Janet and Kristina from Peggy Sullivan State Farm worked quickly to get me covered! Amazing customer service!"
We responded:
"Thank you Amber. We are super excited to working with you as a team to protect your business. Janet and Kristina make team work a part of their everyday life. Our customers are #1. Thank you again for recognizing our office. "
Profile photo of Ula Neathery

Ula Neathery

April 28, 2026

5  out of  5
rating by Ula Neathery
"Kristina and Janet was very knowledgeable and gave me all my options. I received better coverage at a lower cost then my minimal policy had. Thank you 2 for being so helpful"
We responded:
"Thank you, Ula, for sharing your experience with Kristina and Janet. It's great to hear that they were able to provide you with better coverage at a lower cost. We appreciate your feedback and support."
Profile photo of Marcus Sandifer

Marcus Sandifer

April 28, 2026

5  out of  5
rating by Marcus Sandifer
"Alyssa at Ms. Sullivan's office was extremely helpful in getting my wife and I an auto insurance policy. It is refreshing to deal with an actual person instead of an online form. It made the process go by much quicker."
We responded:
"Thank you, Marcus, for sharing your experience! Alyssa is great at making the process smooth and personal, and we're glad she could assist you and your wife with your auto insurance needs. We appreciate your feedback and support."
Profile photo of Billy Jordan

Billy Jordan

April 28, 2026

5  out of  5
rating by Billy Jordan
"Upon my recent visit to Peggy Sullivan State Farm i was extremely happy and satisfied. Kendra was the person assisting me. She was very knowledgeable, helpful, and mostly patient with me. Kendra made the process so easy although she had to deal with computer issues. Kendra’s personality is so beautiful and she does it with a smile."
We responded:
"Thank you, Billy, for sharing your experience with us. We're glad to hear that Kendra was able to assist you effectively, even with the computer issues. Your feedback about her knowledge and patience is greatly appreciated. "
Profile photo of Al_ad3ni

Al_ad3ni

April 27, 2026

5  out of  5
rating by Al_ad3ni
"Best agent"
We responded:
"Thank you for the 5 stars! We appreciate it. Have a great day!"
Profile photo of Gloria Brown

Gloria Brown

April 23, 2026

5  out of  5
rating by Gloria Brown
"Thank you Melissa for going beyond to get my billing issue resolved. Outstanding customer service."
We responded:
"Thank you, Gloria, for your feedback. We're glad Melissa could assist you with your billing issue and provide outstanding service. Your support means a lot to us."