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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tlajah Washington

Tlajah Washington

August 5, 2026

5  out of  5
rating by Tlajah Washington
"Ms Kendra Was very polite very sweet . I love coming to see her ."
We responded:
"Tlajah, we are thrilled to hear about your uplifting experiences with Ms. Kendra! Her politeness and sweetness truly shine through. Remember, our team is here to support you on your journey, so don’t hesitate to reach out anytime for your insurance needs. Together, we can achieve great things!"
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Zee

August 4, 2026

5  out of  5
rating by Zee
"Mrs Janet is the best of the best is all I can say. She took her time to find me everything I needed at the lowest cost. So thankful for her help and patience 🥰"
We responded:
"Zee, hearing that Mrs. Janet helped you feel supported throughout the process is wonderful! We’re proud to have team members who take the time to listen, answer questions, and help customers feel confident in their coverage choices. Thank you for your feedback, and we’re always ready to help."
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Lakenya Colvin

August 1, 2026

5  out of  5
rating by Lakenya Colvin
"Mrs. Peggy Sullivan your staff and agents (Mrs. Melissa; Mrs. Janet; and Ms. Ashanti) if these was baseball team, they knocked it out of the park for me and my family. Mrs. Janet got me setup for today, came in and Mrs. Melissa took care of all my needs plus some. Oh Ms. Ashanti knocked it over the fence for a REAL home run I tell you with service and care with them Awesomeness Chocolate chip cookies was the BEST. So, if you are looking for Amazing World Class Customer Service in Agents and Staff this State Farm Agent is your place to be and save. Especially in this economy we are living in. Again, Thank You Thank You Thank You!!!"
We responded:
"Thank you so much for your enthusiastic feedback, Lakenya! We're delighted to hear that Mrs. Melissa, Mrs. Janet, and Ms. Ashanti provided you and your family with exceptional service. It's wonderful to know that our team's dedication and those chocolate chip cookies made such a positive impact. If you ever need assistance with your insurance needs, feel free to reach out."
Profile photo of LaKenya

LaKenya

August 1, 2026

5  out of  5
rating by LaKenya
"Mrs Melissa , Mrs Janet, and Ms Ashanti all were World Class Customer Service Agents and Staff , toward me and my family. Take care of all our needs plus some, especially Ms Ashanti with Awesomeness Chocolate Chip Cookies was a bomb 10/10. Mrs Peggy Sullivan your Agents and staff went above and beyond for me and my family,for that we are so Thankful Grateful and Blessed to be your customer."
We responded:
"LaKenya, thank you for your heartfelt feedback! It's wonderful to hear that Mrs. Melissa, Mrs. Janet, and especially Ms. Ashanti, with her delightful chocolate chip cookies, provided such exceptional service to you and your family. We're grateful to have you as part of our community and are always here to assist with your insurance needs."
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Danielle Lee

August 1, 2026

5  out of  5
rating by Danielle Lee
"The best State Farm in the WM/Monroe area for life insurance policies!! I drive an extra 15 minutes out of my way to come to this one. My agent Melissa is a LIFE-saver (full pun intended). On my original consultation she explained my policy to me in full detail and made sure everything was easy for me to understand (especially as someone who has never looked into life insurance policies before this). She was really thorough in helping me get the best deal possible, which is so hard to find in insurance agents these days. I could not recommend her more if you're looking into getting life insurance!"
We responded:
"Awesome, Danielle! We're delighted to hear that Melissa made your experience with life insurance policies so informative and worthwhile. It's great to know that her thorough approach and dedication to finding the best deal stood out to you. If you ever have more questions or need further assistance, feel free to reach out."
Profile photo of Jewel Rogers

Jewel Rogers

August 1, 2026

5  out of  5
rating by Jewel Rogers
"Ashley was super nice and helpful!! Absolutely loved her!!"
We responded:
"Jewel, it's wonderful to hear that Ashley's friendliness made a positive impact on your experience. Thank you for sharing your thoughts; we look forward to serving you again and creating more memorable moments together."
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Larissa Conville

August 1, 2026

5  out of  5
rating by Larissa Conville
"Simply the best in the game! I appreciate their Life policies, Melissa explains them and its benefits well, plus she always get you the best deal!"
We responded:
"The best in the game is truly such a wonderful compliment! I want to express my heartfelt thanks to you, Larissa! We are genuinely thrilled that Melissa took the time to explain everything clearly and provided you with the assistance you needed to secure the best deal possible."
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Searra Genung

July 30, 2026

5  out of  5
rating by Searra Genung
"Alyssa Pays attention to detail and goes above and beyond to help!"
We responded:
"We truly care about our agency family and the connections we share! A heartfelt thank you to Searra for taking the time to share this wonderful message with us!"
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Martha Kinnear

July 24, 2026

5  out of  5
rating by Martha Kinnear
"I love state farm Peggy Sullivan office. They are such nice people. Every and anything I need they have the answers. And if they dont ; they make sure to get the right answer. I have saved so much money. Staff is amazing 2 years and counting ❤️. Special thanks to Phyllis today as well. Filed a claim and was done immediately. She made sure I felt okay with every step of that process thank you."
We responded:
"We’re grateful you chose to share this with us, Martha! Knowing you’ve felt supported by Phyllis and our team while also seeing savings with your coverage is exactly what we hope for. We appreciate your continued trust and look forward to being here when you need us."
Profile photo of Alona Johnson

Alona Johnson

July 22, 2026

5  out of  5
rating by Alona Johnson
"Janet good work all Star"
We responded:
"Alona, thank you for taking the time to leave us a review! We’re pleased to hear Janet’s efforts made a positive impact and that you had an experience that met your expectations. We appreciate your support!"
Profile photo of Isabella McJunkins

Isabella McJunkins

July 21, 2026

5  out of  5
rating by Isabella McJunkins
"Mrs. Peggy & Ashley went above and beyond to provide me with the help & information I needed! Absolutely recommend their services!"
We responded:
"Thank you so much, Isabella, for your wonderful recommendation and for shining a light on our team's efforts! We're thrilled to hear that they could help you find the information you needed. If you ever have more questions or need a little extra assistance with your insurance coverage, please don’t hesitate to reach out to our team. We're here for you!"
Profile photo of Wanda Elijah

Wanda Elijah

July 14, 2026

5  out of  5
rating by Wanda Elijah
"Checked back with me for a new quote than you."
We responded:
"Thank you for the 5 Star Review. Our team loves it when customers recognize us for our service. We are all committed to providing the best we can do each and every day. Have a Fabulous day, Peggy"
Profile photo of Crystal Booth

Crystal Booth

July 14, 2026

5  out of  5
rating by Crystal Booth
"Alyssa was such a joy to talk to when I called. I am a team member in MS and needed to transfer a customer. She made it a breeze."
We responded:
"Crystal, thank you for recognizing our office as well as Alyssa. We truly appreciate the relationships we have with other agencies. It is imperative that we all work together to bring remarkable service to each customer of State Farm. Have a fabulous day, Peggy"
Profile photo of Curtis Mcmullen

Curtis Mcmullen

July 14, 2026

5  out of  5
rating by Curtis Mcmullen
"Janet and Melissa were great helping me transfer my vehicle"
We responded:
"Thank you for the 5-Star Review. Janet and Melissa know how to get things done. They make life easy for our customers. When you need help just give us a call and we will all be happy to get your taken care of. Have a great day!"
Profile photo of Choclate Vanalla

Choclate Vanalla

July 10, 2026

5  out of  5
rating by Choclate Vanalla
"Excellent service!!"
We responded:
"Well, I love the 5 Star Review! This truly makes our day when we have customers recognize us for our dedication to them. Our goal is to make life go smoothly each and every time we interact with you. Thank you for sharing our success. "
Profile photo of Maketa Copeland

Maketa Copeland

July 6, 2026

5  out of  5
rating by Maketa Copeland
"I was great by Danielle who was sweet, offered me water and. Homemake cookie. She was do quick to help me with my needs. I love my agent and staff"
We responded:
"Thank you, Maketa, for sharing your experience! It's wonderful to hear that Danielle made you feel welcome with her sweet gesture and quick assistance. We're glad to have you as part of our State Farm family."
Profile photo of Derrick Norwood

Derrick Norwood

July 3, 2026

5  out of  5
rating by Derrick Norwood
"My sister, Vanessa Sapp informed us of how great State Farm was to her and her family so when we started researching a new carrier, State Farm came to mind. We contacted Peggy Sullivan insurance and reached Janet. She was amazing explaining the benefits and services to us."
We responded:
"Thank you for the 5 Star Review. Janet is amazing and her passion for customer's does not go unnoticed. Our entire team is here when you need anything. Have a great weekend, Peggy"
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keir smith

June 30, 2026

5  out of  5
rating by keir smith
"i had a wonderful time with janet she help me get everything i needed she worked very hard to make sure i was satisfied thank you"
We responded:
"We appreciate you, Keir! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you!
"
Profile photo of Amber Brooks

Amber Brooks

June 30, 2026

5  out of  5
rating by Amber Brooks
"Alyssa is one of the sweetest people you'll ever meet!! She's always friendly, professional, and truly cares about helping others. She takes the time to answer questions and explain everything in a way that's easy to understand. If you're looking for someone you can trust with your insurance needs, I definitely recommend reaching out to Alyssa!! :)"
We responded:
"You’re the best, Amber! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us.
"
Profile photo of Sara Sandifer

Sara Sandifer

June 30, 2026

5  out of  5
rating by Sara Sandifer
"My husband and I worked with Alyssa to change our car insurance after our previous policy premium was about to skyrocket. She was very helpful and more than willing to pivot and recreate quotes as we asked for various different options. She made the process very painless and now we have even better coverage!"
We responded:
"Sara, thanks for sharing this! We’re happy Alyssa could help you and your husband explore better insurance options. We appreciate you taking the time to leave a review."
Profile photo of Corey Rachal

Corey Rachal

June 30, 2026

5  out of  5
rating by Corey Rachal
"To say I was in a bind is an understatement. Alyssa was amazing! She was very attentive and professional. Any issue I was having she knew exactly what to do and in a timely manner. Could not ask for better customer service. Had a fantastic experience and their services are highly recommended!"
We responded:
"Well we are so blessed to have the opportunity to serve you with your auto insurance and homeowners. You are valuable to our team."
Profile photo of Diana Turner

Diana Turner

June 30, 2026

5  out of  5
rating by Diana Turner
"Peggy's office is the best! When you walk in ask for Ashley! She is the sweetest and always willing to help any way she can! ❤️her"
We responded:
"Thank you for the review and love the 5 Stars. Ashley is wonderful especially in her birthday month.
She is celebrating the entire month of May! "
Profile photo of Arlie Spears

Arlie Spears

June 25, 2026

5  out of  5
rating by Arlie Spears
"I'm disappointed having to cancel my insurance with Melissa agent Peggy Sullivan State Farm highly professional personnel of this agency made me feel like family and not just an account number I had to accept another agency to have lower insurance rates to help my financial situation at the time I will try to come back if anything changes with the policy I have now I give Melissa five stars and and also Peggy Sullivan agency the highly professionals definitely walk their talk thank you!!!"
We responded:
"Thank you, Arlie, for your thoughtful review and the five-star rating. We're sorry to hear you had to cancel due to financial reasons, but we truly appreciate your kind words about Melissa and our team. If your situation changes, we'd be happy to welcome you back."
Profile photo of Blossom Williams

Blossom Williams

June 24, 2026

5  out of  5
rating by Blossom Williams
"Mrs Kendra and Mrs Janet was so nice and helpful! They even got my kids life insurance at a great price . I wish I could give 10 stars!"
We responded:
"Thanks so much for the 5 Star review. Kendra is amazing and we love that she took such good care of you. We are all excited. Thank you again. "
Profile photo of Bobete Williams

Bobete Williams

June 22, 2026

5  out of  5
rating by Bobete Williams
"Ashley was so helpful and patient with me today. She was extremely nice and completely understood my issues and helped me with each one. I went confused and left with a clear sense of understanding. Thank you Ashley."
We responded:
"5 Stars is amazing and exactly what our team shoots for each and every time we interact with our customers! Thank you for recognizing our efforts. We appreciate your help in growing our business. Happy New Year! "